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In a letter to the carrier posted on social media, the sister of the Facebook founder said the crew members continued to serve the abusive customer alcoholic drinks and told her not to "take it personally." Zuckerberg's description of the incident on a trip from Los Angeles to Mazatlan, Mexico, caused Seattle-based Alaska Airlines to temporarily revoke the passenger's travel privileges, pending an investigation.
Still, airlines must take stronger action to crack down on in-flight sexual harassment and assault, said Sara Nelson, international president of the Association of Flight Attendants-CWA.
“They were caught having sex in their golf cart a few weeks ago. ” Welcome to ground zero for geriatrics who are seriously getting it on.
Randi Zuckerberg, a media executive, said this week that a male passenger on an Alaska Airlines flight made repeated harassing comments to her, and airline employees did nothing about it.
The AFA conducted a member survey last year that showed the majority of flight attendants had no knowledge of written guidance or training on this specific issue available through their airline, Nelson said.
Sexual harassment training is only mandatory in California, Connecticut and Maine, though most large companies have training for at least some of their employees.
The law would require crew training and better data collection on assault in the air.
"I travel a lot, I had never heard of this before it happened to me," said Dvaladze, who flies as part of her work to bring cancer screening to under-represented groups. But what was more of a shock to me was that it wasn't a surprise to the crew, yet at the same time they had no idea what to do.